Thank you for shopping with Ninetofive. We take pride in providing high-quality products and customer satisfaction. Please take a moment to review our Non-Refund Policy.

1. Non-Refundable Items
Due to the nature of our products, we do not offer refunds on any purchases. All sales are final. This includes:

• Clothing and accessories

• Sale or discounted items

• Custom or personalised items

• Gift cards

• Items marked as non-refundable at the time of purchase

2. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately within 7 days of receiving your item. We will gladly assist with a replacement but please know, the damaged item must be returned and all products are quality checked before we ship to customers.

3. How to Contact Us
For any inquiries regarding a damaged or defective item, please reach out to us at ninetofive.co@yahoo.com. Be sure to include your order number, photos of the item, and any relevant details so we can assist you promptly.

By completing your purchase, you acknowledge that you understand and agree to this Non-Refund Policy.